

The characteristics of social inequity and inequality, deeply rooted in Brazilian culture (Brasil, 2006a), the paradigm of healthcare focused on the biological body (Luz, 2004 Capra, 1996) and the characteristics of work and services management, namely bureaucratic, authoritarian, techno-healthcare and disorganized as a healthcare network (Brasil, 2007), provoke chronic dissatisfaction that is frequently exacerbated in both workers and users and places the social and political legitimacy of the SUS at risk (Feuerwerker, 2005). Educación en salud.Ĭonsolidation of the founding principals of the Brazilian National Health System ( Sistema Único de Saúde, SUS): universality, integrality, equity and social participation, as defined in the Constitution of 1988, faces important challenges in the practice of healthcare. Se amplió la visión crítica y el discernimiento revelándose un importante instrumento de educación para la ciudadanía.

Se verificó que las normas dificultan la efectivación de los derechos. Los discursos se analizaron según el Análisis de Contenido de acuerdo con Lawrence Bardin. Se utilizó para el debate el Código de Derechos y Deberes del Paciente en el SUS de Ceará. Se organizaron, en cada servicio, tres ruedas de conversación con 40 trabajadores de varias profesiones y sectores. Se trata de un estudio descriptivo y exploratorio realizado en dos hospitales de Fortaleza, estado de Ceará, Brasil. El objeto de este trabajo es el de presentar ruedas de conversación sobre los derechos y deberes de los usuarios del SUS en el ámbito de las unidades hospitalarias. Los derechos de los pacientes consisten en dispositivo para modificar la atención en la gestión del SUS. Esta se revelou importante instrumento de educação para a cidadania e humanização do processo de cuidado. Percebeu-se que normas consolidadas dificultam a efetivação dos direitos, e a roda de conversa ampliou a visão crítica, promovendo discernimento. Os discursos foram analisados segundo a Análise de Conteúdo, consoante Lawrence Bardin. Utilizou-se para o debate o texto do Código de Direitos e Deveres do Paciente no SUS/CE.
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Foram promovidas, em cada serviço, três rodas de conversa com 40 trabalhadores de várias profissões e setores. Trata-se de um estudo descritivo e exploratório, realizado em dois hospitais de Fortaleza, Ceará. O objetivo deste trabalho é apresentar as rodas de conversa sobre os direitos e deveres dos usuários do SUS no âmbito das unidades hospitalares. Os direitos dos pacientes consistem em dispositivo para mudar a atenção e a gestão no Sistema Único de Saúde - SUS. This was shown to be an important educational instrument for citizens' rights and for humanization of the healthcare process. Analysis led to the perception that consolidated norms made it difficult to put the rights into practice and the roundtable discussions broadened this critical view, promoting further insight. The discourses were analyzed according to the content analysis method of Lawrence Bardin.
#Conversa com pessoas code
The debate was centered on the text of the Code of Rights and Obligations of SUS Patients in Ceará. Three roundtable discussions were held at each institution, involving 40 staff members from various professions and sectors. This is a descriptive, exploratory study, conducted at two hospitals in Fortaleza, Ceará.

The aim of this study was to present roundtable discussions concerning the rights and obligations of SUS patients within the hospital environment. IPsychologist, Doctorate Student, Postgraduate Program in Health Sciences, Health Sciences Center, Federal University of Rio Grande do Norte (UFRN),E-mail: Professor, Masters in Public Health, Ceará State University, E-mail: Worker, Board of Management of Work and Education in Health, Health Secretary of the State of Ceará, E-mail: Professor, Postgraduate Program in Collective Health, Fortaleza University (UNIFOR), E-mail: Surgeon, Professor, Postgraduate Program in Health Sciences, UFRN, E-mail: rights constitute a mechanism for change in care and management within the Brazilian National Health System (SUS). Code of rights and obligations of hospitalized patients within the Brazilian National Health System (SUS): the daily hospital routine under discussionĪnnatália Meneses de Amorim Gomes I, * José Jackson Coelho Sampaio II Maria das Graças Barreto de Carvalho III Marilyn Kay Nations IV Maria Socorro Costa Feitosa Alves V
